Privacy Policy

1. Introduction

Welcome to Selda ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our services.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, company information
• Usage Data: How you interact with our platform
• Communication Data: Emails and messages sent through our platform
• Technical Data: IP address, browser type, device information

3. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Send you updates about our platform
• Improve our services and user experience
• Communicate with you about your account
• Ensure security and prevent fraud

4. Email Tracking

We use email tracking to monitor the delivery and engagement of emails sent through our platform. This helps us improve our services and provides you with insights into your campaigns. We track email opens, link clicks, and other engagement metrics.

5. Data Sharing

We may share your data with:

• Service Providers: Mailgun for email delivery, Stripe for payments
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger or acquisition

We never sell your personal data to third parties.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal data only for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal data.

9. Cookies

We use cookies and similar tracking technologies to improve your experience on our platform. You can control cookie settings through your browser preferences.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: privacy@selda.ai